Terms of Service
This English translation is provided for convenience. The Korean version prevails.
Chapter 1. General Provisions
Article 1 (Purpose)
These Terms of Service govern the use of the ONJI platform (the "Service") operated by HJ Company (the "Company"), and set out the rights, obligations, and responsibilities of the Company and its members, as well as other necessary matters.
Article 2 (Definitions)
- "Service" means ONJI's website and all related services that a member can use regardless of device type (including the Art Map, the taste test, My Itinerary, subscription membership, deposit payment, and curator reports).
- "Member" means a person who has agreed to these Terms and entered into a service agreement with the Company.
- "Paid Service" means any service the Company provides for a fee, including the subscription membership, deposits, and reports.
- "Tier" means a service level assigned to a member under criteria set by the Company. Detailed conditions for each tier, such as the deposit amount, are posted separately on the Service screens.
Article 3 (Effect and Amendment of the Terms)
- These Terms take effect when they are posted on the Service screens or otherwise announced to members.
- The Company may amend these Terms to the extent that doing so does not violate applicable laws. When it does, it will announce the effective date and the reason for the amendment within the Service at least 7 days before the effective date (30 days before, for changes unfavorable to members).
- If a member continues to use the Service after an amended version has been announced, the member is deemed to have agreed to it. A member who does not agree to the amended Terms may terminate the service agreement.
Chapter 2. Service Agreement
Article 4 (Formation of the Service Agreement)
- A service agreement is formed when a user agrees to these Terms and applies for membership, and the Company accepts the application.
- The Company may use mobile phone text message (SMS) verification to confirm that the user holds the phone number and has not already registered.
- The Company may decline an application, or terminate the service agreement afterward, in any of the following cases:
- The applicant used another person's identity.
- The applicant provided false information or omitted required information.
- The applicant is a child under 14 years of age.
- The applicant previously lost membership eligibility for violating these Terms.
- Persons under 14 years of age cannot sign up as members. The Company confirms at sign-up that the user is at least 14 years old. If a user is found to be under 14, the Company terminates the service agreement and deletes the account.
Article 5 (Withdrawal and Loss of Membership)
- A member may request withdrawal at any time through My Page, and the Company will process it immediately, except where applicable laws provide otherwise.
- Upon withdrawal, account information and service usage records are deleted without delay. Information that must be retained under applicable laws is kept only for the retention period set out in the Privacy Policy.
- If a member has a Paid Service in use, withdrawal is processed after settlement under the refund rules (Article 10).
Chapter 3. Provision and Use of the Service
Article 6 (Provision of the Service)
The Company provides the following services.
- Exhibition and venue information (Art Map)
- Taste test and personalized recommendations
- Management of My Itinerary (saving exhibitions and planning routes)
- Subscription membership (monthly or annual)
- Tier-based deposit payment and related services
- Issuance of curator reports and PDF delivery
- Any other services the Company decides to add
Article 7 (Changes to and Suspension of the Service)
- The Company may change the content of the Service. In that case, it will announce the changes and their effective date in advance.
- The Company may temporarily suspend the Service in cases of force majeure such as system maintenance, equipment failure, or natural disaster. Where advance notice is impossible, it will announce the suspension afterward.
Article 8 (Member Obligations)
- Members must manage their account information themselves and must not allow third parties to use it.
- Members must comply with applicable laws, these Terms, usage guidelines, and matters announced by the Company.
- Members may not copy, distribute, or commercially use information obtained through the Service without the Company's prior consent.
Chapter 4. Paid Services
Article 9 (Use of and Payment for Paid Services)
- Members may apply for Paid Services such as the subscription membership and deposits, and pay for them by the electronic payment methods designated by the Company.
- Unless the member cancels, the subscription membership renews automatically according to the billing cycle (monthly or annual). The scheduled renewal date and the payment amount are notified before payment.
- Deposits follow the amount posted on the Service screens for each tier. Once a reservation is confirmed, the related service procedures proceed.
Article 10 (Withdrawal of Purchase and Refunds)
- Under the Act on the Consumer Protection in Electronic Commerce, a member may withdraw a purchase within 7 days of the payment date. However, withdrawal may be restricted where applicable laws provide so, for example for any portion of the service that has already begun, or where the service has been lost or damaged for reasons attributable to the member.
- If a member cancels a subscription membership partway through, the Company refunds the amount after deducting the portion corresponding to the period already provided. Even after cancellation, the Service remains available for the billing period already paid.
- Deposit refund criteria (such as the refund ratio by cancellation timing) follow what is posted on the Service screens and in individual notices.
- Refunds are, in principle, made by the same method used for payment. Where that is not possible, the Company will arrange the refund in consultation with the member.
Article 11 (Electronic Financial Transactions)
The Company provides payment services through a payment gateway (an electronic payment agency such as Toss Payments Co., Ltd.). Payment-related incidents are handled in accordance with applicable laws and the Company's contract with the payment gateway.
Chapter 5. Miscellaneous
Article 12 (Protection of Personal Information)
The Company strives to protect members' personal information as required by applicable laws. Details on the collection, use, and retention of personal information follow the Privacy Policy posted separately.
Article 13 (Disclaimer)
- The Company is exempt from liability where it cannot provide the Service due to natural disaster or other force majeure.
- The Company is not liable for any disruption in use of the Service caused by the member.
- The Company is not liable for damages arising from information or materials a member obtains through the Service, unless the Company acted intentionally or with gross negligence.
Article 14 (Dispute Resolution and Jurisdiction)
- The Company and members will try to resolve any dispute between them amicably through mutual consultation.
- If consultation fails, either party may bring an action before the court with jurisdiction under applicable laws.
- The laws of the Republic of Korea apply to these Terms.
Addendum
These Terms apply from October 5, 2026.
The amended Terms (announced on October 30, 2026) apply from November 6, 2026. Main amendments: identity verification wording was revised to be based on mobile phone text message (SMS) verification; a clause was added stating that persons under 14 cannot sign up; and wording on the handling of information upon withdrawal was revised.