Refund Policy

Last updated 2026-10-30

This English translation is provided for convenience. The Korean version prevails.

[Subscription] Payment Cancellation and Refunds

Monthly subscription: KRW 19,000 / Annual subscription: KRW 190,000 (VAT included)
If you cancel within 7 days of the payment date and have not viewed or used any paid content, you will receive a full refund.
Monthly subscription: If you cancel after use has begun, automatic billing stops from the next billing date. The fee for the current month is not refunded.
Annual subscription: If you cancel after use has begun, the refund is [amount paid - (months used x KRW 19,000) - cancellation fee (10% of the amount paid)].
If a payment error occurs or the service is interrupted for reasons attributable to the Company, the unused portion is refunded in full.
To request a refund: My Page > Manage Subscription, or contact customer support at onjiart2016@gmail.com / +82 10-2994-6340. Refunds are returned to your payment method within 3 to 7 business days.

Refunds for subscriptions purchased in the app through the App Store or Google Play follow each store's policy. The Company cannot directly refund purchases made through the stores.
Apple App Store payments: request a refund through "Report a Problem" at reportaproblem.apple.com, or manage and cancel the subscription under Settings > Apple ID (your name) > Subscriptions on your device.
Google Play payments: cancel under the Google Play app > Profile > Payments & subscriptions > Subscriptions. Request a refund through the refund request form at support.google.com/googleplay/workflow/9813244 or from your Google Play order history.
Closing your member account does not automatically cancel a store subscription. Please cancel it yourself in the relevant store.
Subscriptions paid on the web (onji.org) follow the [Subscription] terms above.

For cancellations, refunds are made based on the departure date under the criteria below (applying the Standard Terms for Overseas Travel and the Consumer Dispute Resolution Standards).
Up to 30 days before travel starts: full refund of the deposit
29 to 20 days before: refund after compensation of 10% of the travel fee / 19 to 10 days before: 15% / 9 to 8 days before: 20% / 7 to 1 days before: 30% / on the day of travel: 50%
If you cancel after the airline ticket has been issued, a separate fee under the airline's rules may apply.
If the Company cancels for its own reasons, such as the minimum number of participants not being met, it will notify you at least 14 days before departure and refund in full.
To request a refund: contact customer support at onjiart2016@gmail.com / +82 10-2994-6340. Refunds are returned to your payment method within 7 business days of receipt.